Refund Policy

Introduction

At Finest Furniture, we strive to ensure complete satisfaction with our custom fitted wardrobe services. If you are not entirely satisfied with your purchase, please review our refund and return policy below. This policy applies to all orders placed through our website.

1. Cancellation and Refunds

1.1 Cancellation by Customer:
- Orders can be cancelled within 14 days of the initial order date for a full refund of the deposit.
- After 14 days, the deposit is non-refundable due to the customization and manufacturing process.

1.2 Cancellation by Company:
- We reserve the right to cancel an order if we are unable to fulfill it. In such cases, a full refund will be provided.

2. Returns

2.1 Custom Products:
- Due to the bespoke nature of our fitted wardrobes, returns are not accepted once the product has been manufactured and/or installed, except in cases of defects or errors made by [Company Name].

2.2 Defective Products:
- If you receive a defective product, please contact us within 7 days of installation. We will arrange for an inspection and, if necessary, a repair, replacement, or refund at no additional cost.

3. Refund Process

3.1 Eligibility for Refunds:
- Refunds are eligible for cancellations made within the specified period or in cases of defective products as outlined above.

3.2 Processing Refunds:
- Refunds will be processed within 14 days of the cancellation confirmation or defect verification.
Refunds will be issued to the original payment method.

4. Contact Us

If you have any questions or need to request a cancellation or report a defect, please contact our customer service team at:

Finest Furniture
92 Eden ClLangley, Slough SL3 8TZ, UK
sales@finestfurniturestudio.co.uk
+4407468150807

5. Amendments

We reserve the right to amend this refund and return policy at any time. Any changes will be posted on our website with an updated revision date. We encourage you to review this policy periodically.

By purchasing our services, you acknowledge that you have read, understood, and agree to this refund and return policy.